Terms & Conditions

These terms govern your use of nkdkoala.com.au and the purchase of products from NKD Koala PTY LTD (ABN 72 680 189 575 | ACN 680 189 575). By placing an order you agree to these terms.

Orders and payment

All orders are subject to availability and confirmation of the order price. We reserve the right to refuse or cancel any order at our discretion. Payment is processed securely at checkout via Shopify Payments. Prices are displayed in Australian dollars and include GST.

Pricing errors

If a product is listed at an incorrect price due to a typographical or system error, we reserve the right to cancel the order and issue a full refund. We will notify you as soon as possible if this occurs.

Promotions and discount codes

From time to time we run promotions and issue discount codes. Each promotion runs for the period stated and applies only to the products stated. Unless the promotion says otherwise, one discount code can be used per order, codes cannot be exchanged for cash, and a code cannot be applied to an order after it has been placed. Whether a code can be combined with the automatic Ritual saving is stated in each offer. We may end or change a promotion early if a code is misused or shared in breach of its terms. Nothing in this section limits your rights under the Australian Consumer Law.

Product descriptions

We make every effort to ensure product descriptions, images and ingredient lists are accurate. However slight variations may occur. Product images are for illustrative purposes only and may not exactly represent the final product.

Intellectual property

All content on this website including text, images, logos, product formulations and copy is the property of NKD Koala PTY LTD and is protected by Australian intellectual property law. You may not reproduce, distribute or use any content from this site without prior written permission.

Limitation of liability

To the maximum extent permitted by law, NKD Koala PTY LTD is not liable for any indirect, incidental or consequential loss or damage arising from the use of our products or website. Our liability is limited to the value of the product purchased.

Nothing in these terms excludes any rights you have under the Australian Consumer Law.

Governing law

These terms are governed by the laws of Victoria, Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of Victoria.

Amendments

We may update these terms at any time. Changes take effect when published on this page. Your continued use of the site after changes are published constitutes acceptance of the updated terms.

Contact

For any questions regarding these terms, contact us at hello@nkdkoala.com.au.