Editorial Standards

This page explains how NKD Koala writes, checks and corrects the articles in The NKD Edit and the information on our product pages.

Who writes our articles

Articles are written and reviewed by the NKD Koala team in Melbourne and published under the brand name. Before an article goes live, it is checked against our formulation documents and against the claims rules below.

How we choose sources

Ingredient information is based on published research, reference texts and guidance from Australian regulators such as the Therapeutic Goods Administration (TGA) and the Australian Competition and Consumer Commission (ACCC). Where an article relies on a specific study or figure, it is listed in a Sources section at the end of the article, linked to the original wherever we can.

How we make claims

We state an active strength, such as 10% niacinamide or 1% retinol, only when our formulation documents confirm it. Every formula contains fragrance, and we say so on every product page. Everyone's skin is different, so how a formula suits you will vary.

Reviews and ratings

We only show reviews and ratings from real customers. Until real customers have reviewed a product, its page shows none.

Not medical advice

Our articles are general cosmetic information, not medical advice. If you have a skin condition, are pregnant or breastfeeding, or are unsure whether a product suits you, talk to your GP, pharmacist or a dermatologist.

Updates

We review articles when the evidence, the regulations or our formulas change. When we make a meaningful change, the article shows an Updated date next to its original publish date.

Corrections

If you think something we have published is wrong or out of date, email hello@nkdkoala.com.au with the page link and what you think should change. We reply within 1 to 2 business days, and if we agree, we correct the page and update its date.

About NKD Koala

NKD Koala is an Australian skincare brand, made in Melbourne. NKD KOALA PTY LTD, ABN 72 680 189 575, 516/18-20 Edinburgh Street, Oakleigh South VIC 3167. Contact us.